How It Works

When you join the Twelve Links Club, you will receive your chosen starter piece (bracelet or necklace) along with your first charm and meaning card.

After that, you will be billed monthly and receive a new charm and meaning card to add to your collection.

Each month, all members of the Twelve Links Club receive the same carefully selected charm. This means every member is sharing the same theme, reminder and meaningful moment together, creating a collective journey that grows link by link throughout the year.


Billing

Your subscription payment will be taken automatically each month using your chosen payment method.

Your billing date will be the same date each month as the day you originally subscribed.

You can view and manage your subscription at any time through your customer account.

Dispatch & Delivery

Monthly charms are dispatched within 5 working days of your monthly payment being processed.

Delivery times may vary depending on your location and chosen shipping method.

You will receive shipping confirmation once your order has been dispatched.

Pausing or Cancelling Your Subscription

You may pause or cancel your subscription at any time through your customer account.

To avoid being charged for the next month’s charm, any pause or cancellation request must be made before your next billing date.

If a payment has already been processed, that month’s charm will still be dispatched and the cancellation will take effect from the following billing cycle.

Failed Payments

If we are unable to process your monthly payment, we will attempt to collect payment again automatically.

If payment remains unsuccessful, your subscription may be temporarily paused until payment details are updated.

You can update your payment information at any time through your customer account.

Changes to the Subscription

We may occasionally make changes to our subscription offering, pricing or delivery schedules.

Should any significant changes occur, we will provide reasonable notice via email.

Contact Us

If you have any questions regarding your subscription, please contact us at:

hello@mimitwelvelinks.com

We’re always happy to help.